Plans
IT Technical Support
We have a plan that fits any business type, from small, medium and larger businesses. Our plans come with top class customer service, and you can contact us by live chat or email.
Basic
£20/unit/month
Ideal for smaller businesses with a limited amount of users.
25 incidents per user
Target response time of 45 minutes for critical incidents
Target resolution time from 3 hours
Support covering Networks, printers, PC's.
Dedicated Account manager
Monitoring of systems & Inventory
In depth IT Audit and Documentation Set
IT Roadmap, IT Reports, Licensing and Warranty management
Weekly scans to check for malware & Viruses
Pro
£40/unit/month
Ideal for businesses that want more advanced support.
50 incidents per user
Target response time of 30 minutes for critical incidents
Target resolution time from 2 hours
Support covering Networks, printers, PC's & MAC's
Dedicated Account manager
Monitoring of systems & Inventory
In depth IT Audit and Documentation Set
IT Roadmap, IT Reports, Licensing and Warranty management
Additional third party support
Technical advice
Proactive IT security
Weekly scans to check for malware and viruses
Enterprise
£80/unit/month
Ideal for businesses that are looking for our most advanced support package.
Unlimited incidents
Target response time of 15 minutes for critical incidents
Target resolution time from 1 hours
Support covering networks, servers, printers, PC's, MAC's phones and more.
Dedicated Account manager
Monitoring of systems & Inventory
In depth IT Audit and Documentation Set
IT Roadmap, IT Reports, Licensing and Warranty management
Additional third party support
Technical advice
Proactive IT Security
Weekly scans to check for malware and viruses
Backup and System Recovery
Our IT Technical Services are powered by the latest in cyber security and Technical Support
Join Our Customers
Contact us for a free estimate, or choose one of the above packages.